New, affordableinsurance for pets.

At PetFirst we want to put your pet first, because reliable pet insurance when you need it is more important than complicated plans or insurance products. We keep it simple, so you can keep on going without having to worry about your pet’s welfare.

At Petfirst, we understand that every pet is unique and has individual needs. That's why we offer a customizable pet insurance policy that allows customers to build their own coverage based on their pet's specific requirements. Unlike other insurance providers that offer a one-size-fits-all approach, we believe that your pet's insurance policy should be tailored to their individual needs.

With our customizable pet insurance policy, customers can choose from a variety of pet-focused benefits that suit both their affordability and pet insurance needs. Our range of benefits includes coverage for accidents and illnesses, as well as routine care options such as wellness, Dental and vaccinations.

By choosing the benefits that are appropriate for your pet's needs, you can be sure that they will receive the best possible care if an unexpected incident occurs. Our flexible policy options make it easy for you to select the coverage that best fits your budget and your pet's requirements.

At Petfirst, we believe in offering our customers the best possible service, and that includes providing the flexibility to create a customized pet insurance policy that meets your needs. Contact us today to learn more about our customizable pet insurance policies and to get a quote for your furry friend.

The policy is underwritten by Mutual & Federal Risk Financing Limited, a licensed non life insurer and part of the Old Mutual group.

Different breeds have different characteristics, as well as different health issues that can affect them. Some pets are more prone to illnesses, where others have iron-clad immunity and genetic hardiness. You’ll pay a premium based on your pet’s breed.

For example, a Jack Russell gets R15,000 of annual cover for R135 a month. A Labrador mixed breed gets the same cover for R162 a month. For only R25 more per month, the same pets can enjoy R25,000 of annual cover against accident and illness claims.

Using a sliding scale, you can select the best accident and illness cover for your pets, setting an amount that puts your premium at an affordable level while ensuring there is enough annual cover should disaster strike and your pet needs expensive medical attention.

PetFirst wants to ensure that every pet is insured for accident and illness claims in South Africa so our focus is making it truly affordable. Besides the fact that we price every dog based on their specific breed we also offer a 10% discount on the total premium when more than 1 pet is insured.

Like doggy harnesses, one-size-fits-all doesn’t cut it when it comes to insurance for pets. No two pets are the same, and so you shouldn’t have to pay for cover that you’re never going to need. With PetFirst, you choose the pet insurance (accident and illness) that suits your pet and your budget.

Among other expenses, the PetFirst policy doesn’t cover the cost of treatment for pre-existing conditions, pandemic diseases, and excluded conditions. For a full breakdown of cover that is not included in this policy, see section 8 of our PetFirst Terms & Conditions.

The cover limit a policyholder chooses is the maximum compensation that you will receive for an accident and illness claim over a yearly period. Your cover amount is unique to each pet, and each year the cover limit renews.

“Treatments Annual Maximum” or “sub limits“means the maximum payout we will make in a Policy Year for all treatments listed on the Schedule of Insurance and Benefits paid at the Standard Rates subject to the Overall Annual Maximum.

There may be an annual or per-claim limit in any one Policy Year. Please see Schedule of Insurance and Benefits for details. Excesses apply to all claims.