top of page

Personal Pet Insurance

Unlocking a World of Tailored Pet Protection with PetFirst

Have you stumbled upon one of our social media posts or found us through a quick Google search? Welcome to PetFirst, where we’ve designed our platform to be your go-to source for all things pet insurance, with everything you need just a click away.

Personalized Coverage for Your Precious Companion

Affordable Protection, Transparent Terms

At PetFirst, we’re all about choices. We understand that your pet’s needs are as distinct as their personality.


That’s why we offer Accident, Illness, and Injury coverage for both cats and dogs. But here’s the real magic: you can choose your cover amount, ranging from R5000 to an impressive R65,000. The power to protect your pet, your way.

Our policy comes with a minimum excess of R150 or 10% of the claimable amount, ensuring a fair and reasonable approach to claims.


You can choose to pay your premium monthly or annually, and we offer the convenience of recurring card payments or setting up a debit order.

Streamlined Claims, Swift Solutions

When the unexpected happens, you want a hassle-free experience. PetFirst has you covered. Simply take your pet to any registered vet in South Africa, and we’ll swiftly reimburse your eligible expenses.


We aim to process claims within a remarkable 48 hours once we have all the required documents.

Bringing More Pets into the Circle

We cherish pet families. In fact, we love them so much that we offer a generous 10% discount when you add more than one pet to your policy. It’s our way of celebrating the joy of multiple furry friends.

But wait, there’s more!

Customize Your Protection

Our pet insurance isn’t a one-size-fits-all affair. We offer a suite of optional benefits, including Wellness Benefit, Hereditary Treatment Benefit, Dental Coverage, Public Liability, and even Search & Rescue.


You have the freedom to cherry-pick the benefits that suit your pet’s needs and adjust your premium accordingly. It’s insurance that truly adapts to you.

Affordable, Simple, Honest

At PetFirst, we’ve stripped away the complexities of insurance and replaced them with simplicity and honesty. You can download our full terms here, complete with all the details you need to make an informed decision this year.


Ready to embark on a journey of tailored pet protection?


Join the PetFirst family and give your pet the insurance they deserve. It’s not just insurance; it’s a promise of unparalleled care.

bottom of page